Helping You Manage Risk


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News Posts from TriMountain Corp

Personal Auto Customer Relief Refund

April 9, 2020

Personal Auto Customer Relief Refund
Taking care of our customers, employees and agents is a top priority for Safeco. We recognize the uncertainty and financial challenges many of our joint customers are facing as the nation bands together to slow the spread of the coronavirus. To help Safeco customers, we have taken the following actions:

Personal Auto Customer Relief Refund
Fewer drivers are on the road, which means fewer accidents. With this in mind, we are announcing our Personal Auto Customer Relief Refund, which will return approximately $250 million to our Liberty Mutual personal lines and Safeco auto customers. Here’s how it works:
  • Personal auto insurance customers will receive a 15% refund of two months of their annual auto premium as of April 7, 2020, pending regulatory approval.
  • The refunds will begin in April and will be issued either by check or in the manner the customer made their most recent payment.
  • The payments will happen automatically. Customers do not need to call Safeco to receive the refund.

Safeco agent commissions WILL NOT be affected by this 15% customer refund. 

Payment flexibility options
  • Late fee charges have been automatically stopped and cancellations due to non-payment have been temporarily paused for personal auto and home customers from March 23 through at least May 22, 2020.
  • We continue to work with individual customers to extend payment dates if needed and provide personalized support.
 Delivery coverage expansion for auto policies
  • All personal auto policies have been expanded to cover customers who use their personal vehicles to deliver food and medicine. Standard Safeco personal auto policies typically exclude such coverage.

This additional protection is in effect for all personal auto policies in all states for losses occurring from March 16 to May 22, 2020, and reported by July 1, 2020

Ten Tips to Stay Cyber-Safe When Working Remotely


By Chris Eldredge - March 25, 2020

Ten Tips to Stay Cyber-Safe When Working Remotely
Most of our clients and their employees are now working remotely and it is no surprise that doing so brings a host of new challenges and risks.  This advisory from Chubb offers excellent advise for your organization to manage and mitigate these risks.  More specifically, you should ensure that:

- local bandwidth and network connections can accommodate your data communication needs;
- hardware and software is up to date with appropriate security protocols in place;
- your team is aligned in regard to the importance of cyber security and being able to identify "red flags" as they surface;
- manage closely and monitor any security exceptions;
- connect only via secure networks;
- utilize and update consistently strong passwords;
- download and click from trusted resources only;
- closely manage and monitor the sharing of confidential information; and
- exercise extreme caution when responding to requests for personally identifiable information or passwords.

We are here to assist you during these trying times - please reach out to us for additional resources in protecting your remote workers and their data.


Healthcare Data Breaches in 2019

27M+ Patient Records Exposed in Data Breaches in 2019

By John Davidson- March 4, 2020

Healthcare Data Breaches in 2019
According to Bitglass, a cloud security company, the total number of breaches of protected health information (PHI) doubled from 2018- 2019. This trend matched the increase (doubling) of breaches from 2017-2019.

These breaches affected over 27 million individuals, based on:
1) Hacking or IT Incidents
2) Unauthorized Access
3) Loss or Theft
4) Other Miscellaneous Loss of Data.

This is Bitglass’ six annual Healthcare Breach Report, and uses data posted to the U.S. Dept. of Health and Human Services’ “Wall of Shame,” which tracks the loss or breach of health records.

In 2019, ‘hacking and IT incidents’ accounted for 60% of all data loss, according to Anurag Kahol, CTO of Bitglass. Healthcare practices and databases are rich targets for cyber-criminals, given the amount of sensitive information that they include.

The article also notes that the cost per breached record was $429 in 2019 and that data breaches cost healthcare organizations $11.8 Billion

For more information about the report, please visit: